How long does it take to receive my order?
Processing time takes anywhere from 2-3 Business days.
Delivery times vary depending on shipping address and shipping option selected.
We offer different shipping options you can choose from at checkout.
An estimated delivery time and cost will be displayed for each shipping option.
We aim to meet the delivery times quoted but during busy periods, deliveries may take a little longer.
Occasionally circumstances beyond our control, such as extreme weather conditions or customs inspections, can result in delivery delays.
Customs and Import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays arising from custom clearance.
We are not liable for items that the tracking show delivered.
If your tracking indicates that your item has been delivered and you have not received it or the delivery time has passed one full week, you must contact us within 4 business days to help file a claim. We will be coordinating with the carrier to help with the claim process as this may take up to 4 weeks depending on the shipping carrier.